Kohler Bathroom and Kitchen

Kohler Co. Warranty Information

Vitreous China/Fixtures

Faucets/Taps

KOHLER® Five-Year Limited Warranty

Kohler warrants this plumbing product to be free of defects in material and workmanship during normal residential use for three year from date of purchase. This warranty only applies to the plumbing product purchased and installed in countries/regions as listed. 

If a defect is found in normal residential use, Kohler will, at its election, repair, replace or make appropriate adjustment where Kohler inspection discloses any such defects occurring in normal usage within five (5) years after date of purchase. Kohler is not responsible for labor charges, removal or installation, or other incidental or consequential costs other than those noted above.

If the product is used commercially, Kohler warrants that the product will be free from defects in materials and workmanship for three (3) years from the date of purchase, with all other terms of this warranty applying except duration.

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. KOHLER AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country/region to country/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.

 

KOHLER® Bubble Massage Bath Five-Year Limited Warranty

FIVE-YEAR LIMITED WARRANTY

Kohler warrants this bubble massage bath to be free of defects in material and workmanship during normal residential use for five years from the date the product is purchased. This warranty applies only to the bubble massage bath purchased and installed in countries/regions as listed below. 

If a defect is found in normal residential use during the warranty period, Kohler will, at its election, repair, provide a replacement part or product, or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above. 

If the bubble massage bath is used commercially, Kohler warrants that the bubble massage bath will be free from defects in material and workmanship for one (1) year from the date the product is purchased, with all other terms of this warranty applying except duration. 

KOHLER AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country/region to country/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.

KOHLER® Cast Iron Limited Warranty

Lifetime Limited Warranty for Cast Iron Component

Three-Year Limited Warranty for Other Component

Kohler warrants the cast iron component of this product to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Kohler further warrants all other components of this product other than the cast iron component to be free of defects in material and workmanship during normal residential use for three (3) years from the date of purchase. This warranty applies only to the KOHLER Cast Iron product purchased and installed in countries/regions as listed below. 

If a defect is found in normal residential use during warranty period, Kohler will, at its election, repair, replace or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs. 

If the cast iron product is used commercially, Kohler warrants the cast iron product to be free from defects in material and workmanship for one (1) year from the date the product is purchased, with all other terms of this warranty applying except duration. 

KOHLER CHINA AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CHINA AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country/region to country/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.

 

KOHLER® PVD Limited Warranty

Lifetime Limited Warranty for PVD Component

Three-Year Limited Warranty for Other Component

Kohler warrants the PVD (Physical Vapor Deposition) component of this product to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Kohler further warrants all other components of this product other than the PVD component to be free of defects in material and workmanship during normal residential use for three (3) years from the date of purchase. This warranty applies only to the KOHLER PVD product purchased and installed in countries/regions as listed below. 

If a defect is found in normal residential use during warranty period, Kohler will, at its election, replace the defective PVD component, or make other appropriate adjustment. Kohler is not responsible for removal, installation, labor charges, or other incidental or consequential costs. 

If the PVD product is used commercially, Kohler warrants the PVD components to be free from defects in material and workmanship for one (1) year from the date the product is purchase, with all other terms of this warranty applying except duration. 

KOHLER AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country/region to country/region. This warranty is to the original consumer purchaser only, and excludes product damage due to accident, installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. Improper care and cleaning will void the warranty.

To obtain warranty service, please contact your Dealer or Plumbing Contractor, or a Kohler Service Center using the information provided below. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Proof of purchase (original sales invoice) must be provided to Kohler AP with all warranty claims. 

 

 

Lifetime Limited Warranty for Normal Product Type

LIFETIME LIMITED WARRANTY Kohler warrants this faucet to be leak and drip free, and the PVD (Physical Vapor Deposition) component of this product to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. If the faucet should leak or drip during normal use, Kohler will, free of charge, mail to the purchaser the cartridge necessary to put the faucet in good working condition. Kohler warrants bathroom accessories, faucet fittings & components and electronic components for three years, shower and hose for two years, Wireless speaker for one year, all other aspects of the faucet or accessories ("Faucet") for five years to be free of defects in material and workmanship during normal residential use from the date of purchase. Gloss reduction, scratching, staining and alkaline etching of the finish PVD over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. If a defect is found in normal residential use during warranty period, Kohler will, at its discretion, repair, provide a replacement part or product, or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs. This warranty applies only to the KOHLER Faucet purchased and installed in countries/regions as listed below. If the Faucet is used commercially, Kohler warrants the Faucet to be free from defects in material and workmanship for three (3) years from the date the product is purchased, with all other terms of this warranty applying except duration. KOHLER AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND WHEN FITTED FOR A PARTICULAR PURPOSE. KOHLER AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country/region to country/region. 

This warranty is to the original consumer purchaser only, and excludes: problems arising from insufficient water pressure, water temperature below 0℃, excessive water impurities, improper care or cleaning, improper transportation or storage, improper disassembling or repair, product surface damage, misuse, installation error, incorrect power supplied, improper cable layout, inferior battery, nature disaster, maintenance and installation charges and component costs which are not specified.

To obtain warranty service, please contact your Dealer or Plumbing Contractor, or a Kohler Service Center using the information provided below. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, Finish, the date the product was purchased and from whom the product was purchased. Proof of purchase (original sales invoice) must be provided to Kohler with all warranty claims.

 

Lifetime Limited Warranty for Special One-Time SKUs Designated with (ZZ, ZY, ZW, or other variant code)

LIMITED LIFETIME WARRANTY Kohler warrants this faucet to be leak and drip free during normal use for as long as the original consumer purchaser owns his or her home. If the faucet should leak or drip during normal use, Kohler will, free of charge, mail to the purchaser the cartridge necessary to put the faucet in good working condition. Kohler also warrants all other aspects of the faucet or accessories ("Faucet") to be free of defects in material and workmanship during normal use for two years from the date of purchase. Kohler does not provide special parts and special components for service. The rights of denying special parts and special components belong to Kohler. If a defect is found in normal use during warranty period, Kohler will, at its discretion, repair, provide a replacement part or product, or make appropriate adjustment. Kohler is not responsible for labor charges, installation, or other incidental or consequential costs. This warranty applies only to the KOHLER Faucet purchased and installed in countries/regions as listed below. KOHLER AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND WHEN FITTED FOR A PARTICULAR PURPOSE. KOHLER AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some countries/regions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from country/region to country/region. 

This warranty is to the original consumer purchaser only, and excludes: problems arising from insufficient water pressure, water temperature below 0℃, excessive water impurities, improper care or cleaning, improper transportation or storage, improper disassembling or repair, product surface damage, misuse, installation error, incorrect power supplied, improper cable layout, inferior battery, nature disaster, maintenance and installation charges and component costs which are not specified.

To obtain warranty service, please contact your Dealer or Plumbing Contractor, or a Kohler Service Center using the information provided below. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, Finish, the date the product was purchased and from whom the product was purchased. Proof of purchase (original sales invoice) must be provided to Kohler with all warranty claims.